Job title: Affected person Service Consultant – Float
Firm: Advocate Well being Care
Job description: Division: 09122 AAH Good Hope – Entrance Finish WorkersStanding: Full timeAdvantages Eligible: SureHours Per Week: 40Schedule Particulars/Further Info:Have to be out there Monday-Friday from 7am-6pm. Sometimes scheduled for 8 hours per day however flexibility is a should. No weekends or holidays. This place covers departments on the Good Hope Clinic and infrequently for Plastic Surgical procedure on the East Mequon Clinic.Main Obligations:
- Greets sufferers and guests and responds to routine requests for info. Solutions phone, screens calls, and takes messages.
- Registers sufferers; obtains demographic and insurance coverage info; verifies insurance coverage protection, collects co-pays, deductibles, and former balances; posts funds and updates demographic and insurance coverage info.
- Schedules affected person appointments and coordinates cancellations, reschedules, and additions to schedules. Gives correct, detailed info relating to check preparations, time affected person to reach, and another directional info wanted by affected person.
- Updates insurance coverage, monetary accountability and different knowledge when adjustments or additions happen, and communicates to affected person as applicable.
- Ensures insurance coverage and affected person info obtained is full and correct, making use of acquired information of presidency and third get together payer necessities.
- Identifies, reviews, and resolves issues relating to registration to applicable people and departments.
- Displays affected person move to make sure they’re cared for in probably the most environment friendly and courteous method. Presents varied help to sufferers to incorporate: arranging transportation wants, offering instructions, finding wheelchair, and so forth.
- Performs go to closure together with testing sufferers after go to, scheduling follow-up appointments, and offering sufferers with a go to abstract.
- Might file, retrieve, and/or ship affected person info and/or information, and completes required types/documentation.
Licensure, Registration, and/or Certification Required:
- None Required.
Training Required:
- Excessive Faculty Graduate.
Expertise Required:
- No expertise required.
Information, Expertise & Skills Required:
- Glorious customer support abilities.
- Glorious communication (written and verbal) and interpersonal abilities; skill to successfully talk with quite a lot of sufferers, workers and physicians.
- Intermediate laptop abilities together with expertise in utilizing private computer systems; together with Microsoft Workplace or related functions, and email correspondence.
- Coaching or expertise in keyboarding/knowledge entry with an emphasis on pace and accuracy.
- Glorious organizational abilities.
- Capacity to learn and perceive verbal and written directions, and to kind and file info alphabetically and numerically.
- Capacity to work in a quick paced surroundings with a robust consideration to element and accuracy.
Bodily Necessities and Working Circumstances:
- Uncovered to regular medical workplace surroundings, could also be uncovered to doubtlessly sick sufferers.
- Should be capable to sit for prolonged durations of time.
- Operates all gear essential to carry out the job.
This job description signifies the final nature and degree of labor anticipated of the incumbent. It isn’t designed to cowl or include a complete itemizing of actions, duties or tasks required of the incumbent. Incumbent could also be required to carry out different associated duties.Advocate Aurora Well being is likely one of the tenth largest not-for-profit, built-in well being programs within the U.S. with practically 3 million sufferers served at greater than 500 websites of care in Illinois and Wisconsin, together with 28 hospitals. We’re redefining the usual for care with world-class docs and caregivers, modern options, excellent outcomes, and modern analysis and medical trials. Mixed, Advocate and Aurora are acknowledged for medical excellence in quite a lot of specialties. Advocate Aurora Well being is likely one of the tenth largest not-for-profit, built-in well being programs within the U.S. with practically 3 million sufferers served at greater than 500 websites of care in Illinois and Wisconsin, together with 28 hospitals. We’re redefining the usual for care with world-class docs and caregivers, modern options, excellent outcomes, and modern analysis and medical trials. Mixed, Advocate and Aurora are acknowledged for medical excellence in quite a lot of specialties.
Anticipated wage:
Location: Milwaukee, WI
Job date: Solar, 24 Mar 2024 07:58:12 GMT
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