Lab Computing Team Lead – PerkinElmer

Job title: Lab Computing Team Lead

Company: PerkinElmer

Job description: We are aware that fraudulent job offers are circulating on social media. Perkinelmer does not engage in email interviews, does not requests fees payments and only communicates through our secured enterprise management system. Please note that legitimate emails will always come from a ‘perkinelmer.com’ email address.What is Recruitment Fraud?Recruitment fraud is a sophisticated scam offering fake job opportunities to job seekers. This type of fraud is normally carried out through e-mails or social sites by an individual claiming to be from the company. These fraudsters often request recipients to complete employment forms requiring that you provide your personal identifying information. The scammer may even conduct an “interview” with the job seeker through a virtual conferencing platform and will often request that the job seeker make a payment as part of their fake recruiting process.How to identify Recruitment Fraud?Please note that PerkinElmer DOES NOT:

• Send job offers from free email providers such as Yahoo, Google, etc. Some scammers try to use email addresses that have PerkinElmer in the name, such as

, however, these are not legitimate emails. * Present job offers without an employment application, an interview and a discussion with the hiring manager.

• Request payments or any type of personal data, such as credit card information, from prospective candidates for employment.
• Authorize anyone to collect money or arrive at any monetary arrangement in return for a job at PerkinElmer.
• Require background screening on job applicants prior to being interviewed. All background screenings are conducted in accordance with applicable law and at appropriate times during the recruitment process, not prior to an interview.

What to do if you are approached?

• Do not send any money or provide any personal information.
• Please contact the FBI’s Internet Crimes Complaint Center at this link to report the internet scam:

. The FBI’s IC3 aggregates criminal events and conducts analyses to prosecute these crimes. CloseDon’t ask what’s next. Define it. Step up, stand out and make a Statement.KeywordsLocation Search JobsShareLab Computing Team LeadCambridge, Massachusetts Save for LaterResponsibilities Location Cambridge, MassachusettsUS Job ID REQ-052298Key Responsibilities:

• Document procedures, policies, troubleshooting and best practices
• Execution of Peer reviews of PerkinElmer related checklists for Commissioning, Decommissioning and AIQ tasks.
• Escalates IT issues that are not resolved via regularly identified support channels.
• Manage ServiceNow requests and incidents to SLA
• Acts as an interface between client, business and corporate IT teams.
• Conduct daily ticket scrums
• Provide weekly/monthly/quarterly/yearly agreed upon governance reports
• Conduct regular 1-1s with team members
• Work collaboratively with the account and product managers
• Implements, monitors and provides technical support of customer laboratory IT environments, typically integrated with instrumentation
• Implements customer specified benchtop computing design and processes
• Administers and assures connectivity of customer’s Windows based platform
• Conduct and maintain inventories of client systems
• Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers
• Manage On-boarding, retirement and relocation of equipment
• Implements Windows based security, including but not limited to: user / group permissions, file / folder permissions, group policies, local security policies, etc.
• Analyzes, identifies, and implements enhancements, upgrades and/or solutions to improve the overall support of the desktop platform in a timely manner
• Acts as the technical support contact for instrument vendor
• Repairing and troubleshooting instrument related computers and escalating issues to the client infrastructure teams
• Provides technical support for new system validations and change management efforts
• Create and maintain a physical inventory of lab equipment, PC’s, software and any other information specified by the client
• Ensure weekly Engineer reports are received by COB on the last business day of the week
• Acts as client Liaison for software/hardware related inquiries
• Participate in client team meetings
• Hire new staff, perform regular performance reviews, provide coaching as required
• Work with Delivery and Product Managers to develop and grow the service
• Provides support across all PerkinElmer Enterprise practices as required
• Act as the technical expert to handle escalations and be a mentor to junior team members
• Complete administrative tasks to maintain compliance with PerkinElmer time and attendance standards and ensure employee completion

Critical Skills:

• Excellent customer service skills complimented by an ability to listen to and interpret client requests.
• Ability to troubleshoot complex instrument and technology issues.
• Strong verbal and written communication skills.
• Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
• Knowledge of laboratory safety practices.

Basic Qualifications:

• Bachelor’s Degree
• 5+ years of relevant technical experience in lab IT or regulated IT environment
• 2 + years of supervisory experience in IT

Preferred Qualifications:

• Experience in a Lab GxP environment if applicable
• Experience with scientific instrumentation
• Experience in SOP creations and change control management if applicable
• Experience as team lead in an IT environment

Other Requirements:

• Must be able to remains in a stationary position more than 25% of the time
• The person in this position needs to occasionally move inside and outside labs
• Frequently operate on instruments, objects, tools or controls, which will require regularly bending, squatting, stretching and reaching in order to perform in a service function.
• Regularly move or lift up to 25 pounds and occasionally move or lift up to 100 pounds
• Specific vision abilities required by this position include without limitation, the ability to observe details at close range (within a few feet of the instrument), distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus in order to perform the essential service functions of this position.
• Occasionally operates a computer and other office machinery, such as a calculator, copy machine, and computer printer

The annual compensation range for this full-time position is $99,840.00 to $149,760.00 The final base pay offered to the successful candidate will be determined by factors including internal equity, work location, as well as individual qualifications, such as job-related skills, experience, and relevant education or training.PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

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Featured JobsRecently Viewed JobsYou have not recently viewed any jobs.Saved JobsYou have not saved any jobs.“PerkinElmer is committed to making the world a better place, from helping improve the environment to the health of people around the world. It is a company with strong values.” Elisa Di Vairo, HR Payroll Specialist, Milan, ItalyTo address growing supply constraints worldwide, PerkinElmer has expanded the production capacity of its extraction and RT-PCR tests at its global facilities… Learn More »

Expected salary: $99840 – 149760 per year

Location: Cambridge, MA

Job date: Wed, 27 Mar 2024 07:23:08 GMT

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