Job title: Shopper Account Government
Firm: Epsilon
Job description: Job DescriptionThe Shopper Account Government (AE) can be one of many major day-to-day contacts for a luxurious automotive shopper, in addition to inner groups supporting numerous direct advertising packages. The AE will help the Account Supervisor and Account Director in main the administration and implementation of shopper packages and initiatives whereas guaranteeing well timed and flawless program execution. Epsilon providers supported embody technique, analytics, knowledge, artistic, electronic mail, digital and print manufacturing.A profitable candidate will:
- Take part within the growth of strategic direct advertising plans/packages to fulfill shopper enterprise aims.
- Set up sturdy working relationships with shoppers and numerous inner and exterior companions as wanted to help packages.
- Oversee implementation of assigned tasks guaranteeing correct, environment friendly and well timed execution.
- Be certain that all shopper requests are dealt with in a well timed method.
- Develop an in-depth information of the shopper’s enterprise and product traces to ascertain credibility with shopper.
- Monitor aggressive actions and supply suggestions to shopper based mostly on alternatives recognized.
- Put together Artistic Briefs, lead the artistic staff within the growth and execution of artistic ideas, and supply insightful/related suggestions.
- Handle shopper and inner approval processes.
- Supervise manufacturing actions to make sure accuracy and high quality of printed supplies. Overview all print manufacturing proofs and supply mail sign-offs.
- Work with the inner proofreader to make sure accuracy of artistic, copy, model tips, client-specifics, product specifics, and legalese.
- Oversee electronic mail growth associated to a marketing campaign, from artistic by way of listing administration by way of programming and deployment (working with shoppers and inner staff members).
- Handle all undertaking timelines and undertaking estimating, billing and invoicing on a well timed foundation as outlined in shopper settlement.
- Work with inner Analytics staff
- Help in coaching shopper and inner companions on shopper Retailer packages and providers.
- Help the Outdoors Subject Group in rising our core enterprise inside our current shopper base.
- Guarantee optimum shopper suggestions to Account Leaders, Gross sales Administration or different departments with regard to: undertaking necessities, enhancements, and success.
- Determine alternatives to extend the effectivity and profitability of inner company processes and shopper packages.
Along with the above, the Shopper AE is anticipated to:
- Present well timed, clear communications each written and verbally to inner and shopper groups.
- Assist resolve program points in a well timed method, and work carefully with shopper to stop future points.
- Work nicely beneath strain in a fast-paced setting.
- Be extraordinarily organized and detail-oriented with the flexibility to multi-task and a ardour for exceeding shopper expectations
- Possess the will to develop professionally inside the Epsilon/company group.
- Have a confirmed document for being a self-starter, proactive and requiring minimal direct supervision.
Necessities:
- Faculty Diploma Required
- Minimal 3-5 years’ expertise in advertising providers with an emphasis on digital advertising, electronic mail and unsolicited mail
- Glorious written and verbal communication abilities
- MS Workplace experience (Excel, Phrase, PPT, and many others.)
- Work nicely beneath strain in a fast-paced setting
- Be extraordinarily organized and detail-oriented with the flexibility to successfully multi-task and a ardour for exceeding shopper expectations
- Demonstrates eagerness to be taught and develop in profession
- Automotive expertise a powerful plus
Wage Vary: $55,000.00 – $70,000.00Extra InfoAbout EpsilonEpsilon is a worldwide promoting and advertising expertise firm positioned on the middle of Publicis Groupe. Epsilon accelerates shoppers’ capacity to harness the facility of their first-party knowledge to activate campaigns throughout channels and gadgets, with an unparalleled capacity to show outcomes. The corporate’s industry-leading expertise connects advertisers with shoppers to drive efficiency whereas respecting and defending client privateness. Epsilon’s people-based id graph permits manufacturers, businesses and publishers to succeed in actual individuals, not cookies or gadgets, throughout the open net. For extra data, go to epsilon.com.Once you’re considered one of us, you get to run with the very best. For many years, we have been serving to entrepreneurs from the world’s prime manufacturers personalize experiences for tens of millions of individuals with our cutting-edge expertise, options and providers. Epsilon’s best-in-class id offers manufacturers a transparent, privacy-safe view of their clients, which they will use throughout our suite of digital media, messaging and loyalty options. We course of 400+ billion client actions every day and maintain many patents of proprietary expertise, together with real-time modeling languages and client privateness developments. Because of the work of each worker, Epsilon has been persistently acknowledged as industry-leading by Forrester, Adweek and the MRC. Positioned on the core of Publicis Groupe, Epsilon is a worldwide firm with greater than 8,000 workers all over the world. Try a number of of those sources to be taught extra about what makes Epsilon so EPIC:
- Our Tradition: https://www.epsilon.com/us/about-us/our-culture-epsilon
- Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
- DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
- CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
Nice Individuals Deserve Nice AdvantagesWe all know that we now have among the brightest and most proficient associates on the planet, and we consider in rewarding them accordingly. When you work right here, anticipate aggressive pay, complete well being protection, and infinite alternatives to advance your profession.Epsilon is an Equal Alternative Employer. Epsilon’s coverage is to not discriminate towards any applicant or worker based mostly on precise or perceived race, age, intercourse or gender (together with being pregnant), marital standing, nationwide origin, ancestry, citizenship standing, psychological or bodily incapacity, faith, creed, shade, sexual orientation, gender id or expression (together with transgender standing), veteran standing, genetic data, or another attribute protected by relevant federal, state or native regulation. Epsilon additionally prohibits harassment of candidates and workers based mostly on any of those protected classes. Epsilon will present lodging to candidates needing lodging to finish the appliance course of.#LI-WK1REF227934K
Anticipated wage: $55000 – 70000 per yr
Location: New York Metropolis, NY
Job date: Solar, 24 Mar 2024 08:19:45 GMT
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