Job title: Shopper Account Government
Firm: Epsilon
Job description: Job DescriptionThe Shopper Account Government (AE) will probably be one of many major day-to-day contacts for a luxurious automotive shopper, in addition to inner groups supporting varied direct advertising applications. The AE will help the Account Supervisor and Account Director in main the administration and implementation of shopper applications and initiatives whereas making certain well timed and flawless program execution. Epsilon providers supported embody technique, analytics, information, artistic, electronic mail, digital and print manufacturing.A profitable candidate will:
- Take part within the improvement of strategic direct advertising plans/applications to fulfill shopper enterprise aims.
- Set up robust working relationships with shoppers and varied inner and exterior companions as wanted to help applications.
- Oversee implementation of assigned tasks making certain correct, environment friendly and well timed execution.
- Be certain that all shopper requests are dealt with in a well timed method.
- Develop an in-depth data of the shopper’s enterprise and product traces to ascertain credibility with shopper.
- Monitor aggressive actions and supply suggestions to shopper based mostly on alternatives recognized.
- Put together Artistic Briefs, lead the artistic workforce within the improvement and execution of artistic ideas, and supply insightful/related suggestions.
- Handle shopper and inner approval processes.
- Supervise manufacturing actions to make sure accuracy and high quality of printed supplies. Evaluate all print manufacturing proofs and supply mail sign-offs.
- Work with the interior proofreader to make sure accuracy of artistic, copy, model pointers, client-specifics, product specifics, and legalese.
- Oversee electronic mail improvement associated to a marketing campaign, from artistic via checklist administration via programming and deployment (working with shoppers and inner workforce members).
- Handle all venture timelines and venture estimating, billing and invoicing on a well timed foundation as outlined in shopper settlement.
- Work with inner Analytics workforce
- Help in coaching shopper and inner companions on shopper Retailer applications and providers.
- Help the Exterior Discipline Crew in rising our core enterprise inside our current shopper base.
- Guarantee optimum shopper suggestions to Account Leaders, Gross sales Administration or different departments with regard to: venture necessities, enhancements, and success.
- Determine alternatives to extend the effectivity and profitability of inner company processes and shopper applications.
Along with the above, the Shopper AE is anticipated to:
- Present well timed, clear communications each written and verbally to inner and shopper groups.
- Assist resolve program points in a well timed method, and work intently with shopper to stop future points.
- Work effectively beneath strain in a fast-paced atmosphere.
- Be extraordinarily organized and detail-oriented with the flexibility to multi-task and a ardour for exceeding shopper expectations
- Possess the will to develop professionally inside the Epsilon/company group.
- Have a confirmed document for being a self-starter, proactive and requiring minimal direct supervision.
Necessities:
- School Diploma Required
- Minimal 3-5 years’ expertise in advertising providers with an emphasis on digital advertising, electronic mail and junk mail
- Glorious written and verbal communication abilities
- MS Workplace experience (Excel, Phrase, PPT, and so on.)
- Work effectively beneath strain in a fast-paced atmosphere
- Be extraordinarily organized and detail-oriented with the flexibility to successfully multi-task and a ardour for exceeding shopper expectations
- Demonstrates eagerness to be taught and develop in profession
- Automotive expertise a robust plus
Wage Vary: $55,000.00 – $70,000.00Extra DataAbout EpsilonEpsilon is a worldwide promoting and advertising expertise firm positioned on the middle of Publicis Groupe. Epsilon accelerates shoppers’ capability to harness the facility of their first-party information to activate campaigns throughout channels and units, with an unparalleled capability to show outcomes. The corporate’s industry-leading expertise connects advertisers with shoppers to drive efficiency whereas respecting and defending shopper privateness. Epsilon’s people-based identification graph permits manufacturers, companies and publishers to succeed in actual folks, not cookies or units, throughout the open net. For extra data, go to epsilon.com.If you’re certainly one of us, you get to run with the most effective. For many years, we have been serving to entrepreneurs from the world’s prime manufacturers personalize experiences for hundreds of thousands of individuals with our cutting-edge expertise, options and providers. Epsilon’s best-in-class identification offers manufacturers a transparent, privacy-safe view of their clients, which they’ll use throughout our suite of digital media, messaging and loyalty options. We course of 400+ billion shopper actions every day and maintain many patents of proprietary expertise, together with real-time modeling languages and shopper privateness developments. Because of the work of each worker, Epsilon has been constantly acknowledged as industry-leading by Forrester, Adweek and the MRC. Positioned on the core of Publicis Groupe, Epsilon is a worldwide firm with greater than 8,000 staff all over the world. Take a look at a number of of those assets to be taught extra about what makes Epsilon so EPIC:
- Our Tradition: https://www.epsilon.com/us/about-us/our-culture-epsilon
- Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
- DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
- CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
Nice Individuals Deserve Nice AdvantagesWe all know that we’ve got a number of the brightest and most proficient associates on the earth, and we consider in rewarding them accordingly. Should you work right here, anticipate aggressive pay, complete well being protection, and infinite alternatives to advance your profession.Epsilon is an Equal Alternative Employer. Epsilon’s coverage is to not discriminate in opposition to any applicant or worker based mostly on precise or perceived race, age, intercourse or gender (together with being pregnant), marital standing, nationwide origin, ancestry, citizenship standing, psychological or bodily incapacity, faith, creed, colour, sexual orientation, gender identification or expression (together with transgender standing), veteran standing, genetic data, or some other attribute protected by relevant federal, state or native regulation. Epsilon additionally prohibits harassment of candidates and staff based mostly on any of those protected classes. Epsilon will present lodging to candidates needing lodging to finish the applying course of.#LI-WK1REF227934K
Anticipated wage: $55000 – 70000 per yr
Location: New York Metropolis, NY
Job date: Solar, 24 Mar 2024 08:19:40 GMT
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