Job title: Shopper Account Govt
Firm: Epsilon
Job description: Job DescriptionThe Shopper Account Govt (AE) will likely be one of many major day-to-day contacts for a luxurious automotive shopper, in addition to inside groups supporting varied direct advertising applications. The AE will assist the Account Supervisor and Account Director in main the administration and implementation of shopper applications and initiatives whereas guaranteeing well timed and flawless program execution. Epsilon companies supported embody technique, analytics, knowledge, inventive, e-mail, digital and print manufacturing.A profitable candidate will:
- Take part within the improvement of strategic direct advertising plans/applications to satisfy shopper enterprise aims.
- Set up robust working relationships with shoppers and varied inside and exterior companions as wanted to assist applications.
- Oversee implementation of assigned initiatives guaranteeing correct, environment friendly and well timed execution.
- Be certain that all shopper requests are dealt with in a well timed method.
- Develop an in-depth data of the shopper’s enterprise and product traces to determine credibility with shopper.
- Monitor aggressive actions and supply suggestions to shopper primarily based on alternatives recognized.
- Put together Inventive Briefs, lead the inventive group within the improvement and execution of inventive ideas, and supply insightful/related suggestions.
- Handle shopper and inside approval processes.
- Supervise manufacturing actions to make sure accuracy and high quality of printed supplies. Overview all print manufacturing proofs and supply mail sign-offs.
- Work with the interior proofreader to make sure accuracy of inventive, copy, model pointers, client-specifics, product specifics, and legalese.
- Oversee e-mail improvement associated to a marketing campaign, from inventive via checklist administration via programming and deployment (working with shoppers and inside group members).
- Handle all challenge timelines and challenge estimating, billing and invoicing on a well timed foundation as outlined in shopper settlement.
- Work with inside Analytics group
- Help in coaching shopper and inside companions on shopper Retailer applications and companies.
- Help the Outdoors Discipline Crew in rising our core enterprise inside our present shopper base.
- Guarantee optimum shopper suggestions to Account Leaders, Gross sales Administration or different departments with regard to: challenge necessities, enhancements, and success.
- Determine alternatives to extend the effectivity and profitability of inside company processes and shopper applications.
Along with the above, the Shopper AE is anticipated to:
- Present well timed, clear communications each written and verbally to inside and shopper groups.
- Assist resolve program points in a well timed method, and work intently with shopper to forestall future points.
- Work properly beneath strain in a fast-paced setting.
- Be extraordinarily organized and detail-oriented with the flexibility to multi-task and a ardour for exceeding shopper expectations
- Possess the need to develop professionally throughout the Epsilon/company group.
- Have a confirmed report for being a self-starter, proactive and requiring minimal direct supervision.
Necessities:
- School Diploma Required
- Minimal 3-5 years’ expertise in advertising companies with an emphasis on digital advertising, e-mail and junk mail
- Wonderful written and verbal communication expertise
- MS Workplace experience (Excel, Phrase, PPT, and many others.)
- Work properly beneath strain in a fast-paced setting
- Be extraordinarily organized and detail-oriented with the flexibility to successfully multi-task and a ardour for exceeding shopper expectations
- Demonstrates eagerness to be taught and develop in profession
- Automotive expertise a powerful plus
Wage Vary: $55,000.00 – $70,000.00Further DataAbout EpsilonEpsilon is a worldwide promoting and advertising expertise firm positioned on the middle of Publicis Groupe. Epsilon accelerates shoppers’ capacity to harness the facility of their first-party knowledge to activate campaigns throughout channels and gadgets, with an unparalleled capacity to show outcomes. The corporate’s industry-leading expertise connects advertisers with shoppers to drive efficiency whereas respecting and defending shopper privateness. Epsilon’s people-based identification graph permits manufacturers, companies and publishers to succeed in actual individuals, not cookies or gadgets, throughout the open internet. For extra info, go to epsilon.com.If you’re certainly one of us, you get to run with the perfect. For many years, we have been serving to entrepreneurs from the world’s prime manufacturers personalize experiences for tens of millions of individuals with our cutting-edge expertise, options and companies. Epsilon’s best-in-class identification offers manufacturers a transparent, privacy-safe view of their prospects, which they will use throughout our suite of digital media, messaging and loyalty options. We course of 400+ billion shopper actions every day and maintain many patents of proprietary expertise, together with real-time modeling languages and shopper privateness developments. Due to the work of each worker, Epsilon has been constantly acknowledged as industry-leading by Forrester, Adweek and the MRC. Positioned on the core of Publicis Groupe, Epsilon is a worldwide firm with greater than 8,000 staff world wide. Take a look at a number of of those sources to be taught extra about what makes Epsilon so EPIC:
- Our Tradition: https://www.epsilon.com/us/about-us/our-culture-epsilon
- Life at Epsilon: https://www.epsilon.com/us/about-us/epic-blog
- DE&I: https://www.epsilon.com/us/about-us/diversity-equity-inclusion
- CSR: https://www.epsilon.com/us/about-us/corporate-social-responsibility
Nice Folks Deserve Nice AdvantagesWe all know that we’ve a few of the brightest and most proficient associates on this planet, and we imagine in rewarding them accordingly. In the event you work right here, anticipate aggressive pay, complete well being protection, and limitless alternatives to advance your profession.Epsilon is an Equal Alternative Employer. Epsilon’s coverage is to not discriminate towards any applicant or worker primarily based on precise or perceived race, age, intercourse or gender (together with being pregnant), marital standing, nationwide origin, ancestry, citizenship standing, psychological or bodily incapacity, faith, creed, coloration, sexual orientation, gender identification or expression (together with transgender standing), veteran standing, genetic info, or some other attribute protected by relevant federal, state or native legislation. Epsilon additionally prohibits harassment of candidates and staff primarily based on any of those protected classes. Epsilon will present lodging to candidates needing lodging to finish the applying course of.#LI-WK1REF227934K
Anticipated wage: $55000 – 70000 per yr
Location: Brooklyn, NY
Job date: Solar, 24 Mar 2024 08:14:46 GMT
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