Assistant Common Supervisor – Prolonged Keep America

General Manager Full Time-GMA

Job title: Assistant Common Supervisor

Firm: Prolonged Keep America

Job description: Handle1201 E. Touhy Ave., Des Plaines, Illinois 60018NecessitiesInformation, Abilities, Talents & Competencies:

  • Capable of comprehend basic directions, write quick correspondence, and memos. Stable English expertise with regard to studying, writing and verbal communication to have the ability to talk successfully with friends, associates, and out of doors distributors.
  • Capability to function the property administration system expertise. Requires the power to work by way of all shift reviews and performing the audit operate when mandatory.
  • Capability so as to add, subtract, multiply, and divide items of measure, utilizing entire numbers, frequent fractions, and decimals
  • Capability to use frequent sense understanding to hold out detailed written or oral directions.
  • Supervisory expertise to supervise each day actions of 8 to fifteen hourly employees.
  • Capability to arrange a number of priorities to make sure that each day operations are carried out at peak effectivity.

Environmental Job Necessities:

  • Whereas performing the duties of this job, the affiliate is repeatedly required to stay stationary; navigate the resort and parking zone; attain, deal with, and detect instruments, objects and controls; and detect scent and sounds.
  • Sometimes bend, kneel or crouch.
  • Sometimes push, pull, raise and/or transfer as much as 25 kilos.
  • Whereas performing the duties of this job, the affiliate often works in outdoors climate situations (relying on resort).
  • The affiliate often works in moist humid situations (non-weather associated), close to shifting mechanical elements, within the presence of fumes or airborne particles and poisonous or caustic chemical substances and danger {of electrical} shock.
  • The work surroundings sometimes shall be at reasonable to loud noise ranges.
  • The affiliate could also be requested to journey to assist extra places inside an affordable geography, or to cowl extra websites throughout one other supervisor’s absence.

Minimal {Qualifications}:

  • Prior resort expertise in a hospitality or retail institution is required.
  • Excessive Faculty Diploma or Common Schooling Diploma (GED); or one to a few months associated expertise and/or coaching; or equal mixture of schooling and expertise.

Most well-liked {Qualifications}:

  • Prior supervisory expertise is most well-liked.
  • Demonstrated management capability is desired.
  • Some job-related faculty stage programs most well-liked.

ESA Administration, LLC is an Equal Alternative Employer. It’s the coverage of ESA Administration, LLC to deal with candidates and associates in all facets of the employment relationship with out regard to race, colour, faith, creed, intercourse, being pregnant, age (as outlined below relevant regulation), nationwide origin or ancestry, incapacity standing, veteran standing, genetic info or another attribute protected by federal, state or native legal guidelines.Job DescriptionPlace Function and Abstract:The Assistant Common Supervisor (“AGM”) assists the Common Supervisor (“GM”) or Multi-Unit Common Supervisor (“MUGM”) in managing resort day-to-day operations, assures optimum efficiency and continuous enchancment in visitor satisfaction (GREAT, FRESH, Making it Proper) and affiliate satisfaction. The AGM is fingers on in managing the hourly employees, together with scheduling, directing and overseeing their each day actions and coaching. The AGM is predicted to offer management to the employees to advertise an distinctive office. The AGM additionally should be sure that security and safety procedures are in place in accordance with firm tips and requirements for all associates and friends.Main/Key Job Duties:

  • Demonstrates and promotes 100% dedication to offering the very best expertise for our friends.
  • Change into skilled in all managerial features and operations on the resort stage.
  • Ensures all associates are skilled and full required coaching well timed. The affiliate should promote compliance with firm insurance policies and procedures, together with however not restricted to the immediate reporting of all security and safety points on to the supervisor or to the suitable authorities.
  • Upholds and drives compliance with insurance policies, guidelines, and requirements (together with however not restricted to the protection and safety tips) on the property stage.
  • Guarantee associates on the property are driving firm initiatives to extend income, decrease prices and improve visitor and affiliate satisfaction.
  • Serves as first stage of administration contact for visitor service points. Resolves visitor points in a well timed method and determines whether or not to escalate to GM/MUGM as wanted.
  • The AGM should reveal professionalism and embrace ESA’s service tradition and deal with all visitor and associates with the utmost of respect and kindness.
  • Day by day interplay with the friends to establish high quality lead era and help friends with future journey wants.
  • Assists in maximizing revenues and movement by way of to GOP to satisfy or exceed budgeted EBITDA.

Different Duties:

  • Assists the GM/MUGM with interviewing, onboarding and coaching new associates.
  • Direct supervision/involvement with all associates to advertise a optimistic work surroundings by way of crew work, power, enthusiasm and recognition.
  • Actively concerned within the each day crew assembly and interacts with the employees to foster steady enchancment, wanted steerage, encouragement and corrective motion when mandatory.
  • Assists the GM in budgetary management measures, together with labor monitoring, room expense management and sustaining PAR ranges by way of Day by day Visible Administration.
  • Ensures associates have the required instruments to execute their jobs on an ongoing foundation.
  • Serves because the supervisor on obligation within the absence of the GM/MUGM.
  • Inspects visitor rooms.
  • Supplies different reduction, or back-up duties as wanted on the resort together with entrance desk protection, housekeeping, and different duties when wanted to make sure optimum operation of the resort.
  • Accountable for managing buy order course of, ordering and receiving merchandise in a well timed method.
  • Assists GM/MUGM in monitoring money administration, in-house visitor balances and direct invoice receivables compliance.
  • Assists with resort gross sales actions when wanted.
  • Actively critiques and displays social media web sites to make sure well timed and acceptable responses.
  • Ensures that clear rooms, visitor and affiliate satisfaction are prime priorities.


  • Weekly Pay!
  • Aggressive Wages
  • Nice working surroundings
  • Worker Recognition Applications
  • Medical Insurance coverage
  • Dental Insurance coverage
  • Imaginative and prescient Insurance coverage
  • Well being Care and Dependent Care Versatile Spending Accounts
  • Employer Paid Fundamental Life and AD&D Insurance coverage
  • Employer Paid Lengthy Time period Incapacity
  • Optionally available Worker Paid – Voluntary Advantages
  • Quick-Time period Incapacity
  • Purchase-Up Lengthy-Time period Incapacity
  • Supplemental Life Insurance coverage
  • Dependent Life Insurance coverage
  • 401(okay) Financial savings Plan
  • Paid Time Off
  • Worker Help Program (EAP)
  • Worker Perks Progam providing reductions to main corporations

Pay vary info for the place you might be making use of for is beneath.
Disclaimer: Compensation might range primarily based on position, stage, expertise, size of time able, and
location. Candidates usually are not assured to be on the excessive or low finish of the compensation ranges
offered. The Firm complies with relevant federal, state, and native minimal wage necessities.For Colorado, Washington, California, Candidates Solely:Assistant Common Supervisor $19.00 – $26.00 HourlyFor New York Metropolis (Whitestone) Candidates Solely:Assistant Common Supervisor $30.46 Hourly

Anticipated wage: $19 – 26 per hour

Location: Des Plaines, IL

Job date: Solar, 24 Mar 2024 07:07:19 GMT

Apply for the job now!