Job title: Basic Supervisor
Firm: Potomac Household Eating Group
Job description: Job Description:POSITION SUMMARY: This place is below the direct supervision of the Space Director of Operation or Government Basic Supervisor and supplies restaurant management in accordance with established firm requirements.ESSENTIAL DUTIES AND TASKS:
- Manages Restaurant Setting
- Ensures immediate, pleasant service in keeping with firm tips
- Builds a tradition utilizing the Imaginative and prescient / Mission assertion to information Folks, Income, and Visitor Expertise
- Ensures the fast response and correction of all verbal, electronic mail, and social media visitor complaints
- Ensures a high-quality visitor expertise by using instruments equivalent to desk touching and proactivity in resolving potential visitor points
- Teaches and enforces alcohol consciousness and builds a optimistic relationship with native authorities by looking for their help in alcohol associated points
- Maintains satisfactory stock ranges
- Ensures product preparation and presentation uncompromisingly assembly firm requirements
- Successfully oversees/schedules associates to satisfy gross sales calls for
- Maintains efficient security and safety packages in keeping with firm coverage and authorities requirements
- Promotes and manages restaurant group, cleanliness and sanitation
- Manages neighborhood advertising, bringing the neighborhood again to the “Applebee’s Neighborhood Grill & Bar”
- Actively participates in the neighborhood to extend gross sales and improve the attention of PFDG
- Implements and executes all incentive contests and educates associates on promotions and new menu choices
- Manages Assistant Supervisor, Affiliate Supervisor(s), Crew Lead(s) and Crew Member efficiency
- Maintains Crew Member and administrative features as associated to a supervisor function
- Successfully manages Entrance of the Home and Again of Home operations
- Answerable for all opening and shutting procedures of the restaurant
- Manages requirements and dedication to high quality
- Answerable for the managing of all every day and weekly experiences
- Fosters teamwork by constructing efficient groups dedicated to restaurant and organizational objectives
- Operates with a excessive diploma of Professionalism, Ethics and Integrity, sustaining a role-model picture
- Growth of Assistant Basic Supervisor, Affiliate Supervisor(s), Crew Lead(s), and Crew Members for progress throughout the firm
- Performs different associated duties as required and assigned
EQUIPMENT/ COMPUTER SKILLS:
- Computer systems
- Telephones
- Scanners
- Photocopiers
- submitting cupboards
- fax machines
- Microsoft Suite
- Applebee’s techniques and software program
SUPERVISORY RESPONSIBILITY: Again of Home and Entrance of Home Affiliate Managers, Assistant Managers, Crew Leads and Crew MembersMINIMUM QUALIFICATIONS:
- Bachelor’s Diploma in Enterprise or equal training and/or expertise;
- Three to 5 (3-5) years of visitor service expertise;
- Three to 5 12 months of prior administration expertise, ideally in an off-the-cuff eating setting
- Demonstrated potential to develop gross sales and handle a Revenue & Loss Assertion
- Optimistic perspective and the power to deal with extremely troublesome visitor interactions;
- 21+ years outdated
- ServSafe Alcohol and Meals Certification a plus
- Studying, writing, primary math and verbal communication expertise in English is required
- Bi-lingual expertise a plus
- Dependable transportation and Authorities Issued Driver’s license required
- Means to work 50-55 hour work weeks and versatile schedule consisting of mornings, mid-day shifts, evenings, weekends and holidays
- Means to move firm background examine
- Ardour for the business
KEY COMPENTENCIES:
- Ardour for Hospitality
- Extremely Trusting
- Organized
- Element oriented
- Demonstrates care and concern
- Developer of others
- Aim Oriented
PHYSICAL DEMANDS:
- Mobility required throughout the complete shift
- Means to face and exert fast-paced mobility for intervals of as much as 4 (4) hours in size
- Will need to have an excellent sense of steadiness, be capable of attain, bend, stoop, and kneel and steadily elevate as a lot as 50 kilos, a number of instances over
- Should be capable of converse clearly and hear attentively to company and different staff
Journey: Estimated quantity of journey is negligibleWORKING CONDITIONS: Topic to moist flooring; loud noises; fast-paced; out of doors circumstances.Affordable lodging could also be made to allow people with disabilities to carry out the important features.
Anticipated wage:
Location: Staunton, VA
Job date: Fri, 22 Mar 2024 07:54:06 GMT
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