Job title: Bilingual Customer Service Representative
Company: CAI
Job description: Job ID Number R2700Employment Type Full timeWorksite Flexibility OnsiteJob Summary We are looking for a motivated Bilingual Customer Service Representative ready to take us to the next level! If you are bilingual in English/Spanish and have customer service experience, and are looking for your next career move, apply now.Job DescriptionWe are looking for a Customer Service Representative to be responsible for learning to provide 1st level phone and email-based customer service support. This position will be part/full-time contract and onsite.What You’ll DoProvides efficient and effective service to customers by using the appropriate course of action to meet or exceed their requestsAbility to handle money and make change for various U.S. bill denominationsAt end of shift, balance cash and prepare accurate cash deposits on monies collected.Ability to deal with the public in a tactful and courteous mannerAbility to express ideas and concepts clearlyAbility to create positive customer relationships by defusing angry and upset customersWhat You’ll NeedRequired:A prerequisite of a minimum 3 months of customer service experience is required.High school diploma or GEDVECTOR ExperienceBilingual English and SpanishExcellent tact and diplomacyExcellent written communication skills with supervisors, peers, and customersProficiency in keyboarding/data entry/ type 30 words per minuteExceptional oral and written communication skills demonstrated by use of correct grammar and terminologyTime management skills (dependable, accurate, and detail oriented)Flexible work schedule including weekendsPhysical DemandsAbility to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standardsSedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor#LI-CB1Reasonable Accommodation StatementIf you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or (888) 824 – 8111.Equal Employment Opportunity Policy StatementIt is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.
Expected salary:
Location: Niceville, FL
Job date: Sun, 26 May 2024 04:25:57 GMT
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