Clinic Account Manager – Abbott – Kansas City, MO

Job title: Clinic Account Manager

Company: Abbott

Job description: Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:Clinic Account ManagerWorking at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:Career development with an international company where you can grow the career you dream of.Free medical coverage for employees* via the Health Investment Plan (HIP) PPOAn excellent retirement savings plan with high employer contributionTuition reimbursement, the student debt program and education benefit – an affordable and convenient path to getting a bachelor’s degree.A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.The OpportunityThe position of Clinic Account Manager is within our Toxicology business unit located at our Kansas City, MO office. This role will be responsible for building and sustaining relationships, and supporting growth, of the assigned clinic group. The Account Manager will serve as the liaison between Abbott eScreen and clinic leadership, using a consultative approach to manage and up-sale the account to exceed client needs. This requires daily interface with all internal eScreen groups and client contacts at all management levels including executive support.What You’ll Work OnPerform customer trouble shooting, follow-up calls, visits, and support to the account to ensure retention, increase growth, volume, and utilization of eScreen productsExecute goal and objective strategies as established by Manager, Account ManagementCreate, coordinate and perform training session(s), for the account to meet their needsIntroduce sales and marketing efforts to generate new business and grow existing account Review and provide data reporting and analysis to the account for their use and to identify changes in business trends that may indicate service opportunitiesArticulate account details regarding account productivity, which are growing and which are declining and whyUse customer relationships to promote additional products and services in order to influence account retention and volume growth over prior yearRequired QualificationsBachelor degree or equivalent combination of education and experience required3-5 years of professional experience requiredMust be a technology-minded person with a comfort level using Microsoft office applications; creating and maintaining Excel spreadsheets; using digital conference applications (Webex, Skype); using CRMs; and other similar platforms to track projects and document detailsMust have good oral and written communication skillsPreferred QualificationsKnowledge of Abbott eScreen products and software applications a plusExperience in drug testing or Occupational Health-related account managementExperience with managing customer relations via phone, email and in person on a daily basisKnowledge/SkillsMust have proven skills and experience in extensive interactive client relationshipsNeeds to understand data and be able to analyze and articulate data findings to internal and external leadershipMust be an extremely organized person who can manage several open issues and continue to work them until closed with resolution; while working on all special projectsMust be a disciplined note-taker with strong attention to recording all applicable details of a project and all daily issue resolution situationsMust have strong time-management skills to be able to perform required daily activities, take on new issues and also complete other dutiesMust be able to successfully work independently and collaborate with a team

• Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.Connect with us at , on Facebook at and on Twitter @AbbottNews.The base pay for this position is $57,300.00 – $114,700.00In specific locations, the pay range may vary from the range posted.JOB FAMILY: Sales ForceDIVISION: TOX ARDx ToxicologyLOCATION: United States
Kansas City : 8140 Ward ParkwayADDITIONAL LOCATIONS:WORK SHIFT: StandardTRAVEL: NoMEDICAL SURVEILLANCE: Not ApplicableSIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link – English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link – Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

Expected salary: $57300 – 114700 per year

Location: Kansas City, MO

Job date: Sat, 20 Apr 2024 06:17:03 GMT

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