Customer Service Assistant – Aurora Ripple Enterprises

Job title: Customer Service Assistant

Company: Aurora Ripple Enterprises

Job description: We are leading the consulting industry in providing quality sales, marketing, and customer satisfaction solutions. We have put together an efficient program to develop our entry-level Customer Service Assistants into Senior Managers in our client projects.Customer Service Assistants lead our team in engagement, discovery, and solutions by engaging with community members and employing their problem-solving skills to provide the most knowledgeable customer service.Customer Service Assistant Position Description:

• Train on customer service and sales solutions and master our outreach methods
• Meet directly with customers and provide product recommendations, answer questions, and process sales orders
• Build genuine relationships with customers to drive customer satisfaction and retention rates
• Keep detailed reports on all customer interactions including order requests, customer complaints, and referrals
• Maintain a comprehensive working knowledge of all available products and services as well as industry trends to keep an edge against competition
• Develop leadership and team development skills as a Customer Service Assistant by working with Senior Level Managers

Under the direction of the Senior Manager, Customer Service Assistants will develop skills in:

• Customer Service and Relations
• Sales
• Brand Development
• Consulting
• Territory Management
• Telecommunications and Technology Services
• Interviewing
• Acting as a Liaison with Clientele
• Direct Customer Service/Sales

Our ideal qualifications for a Customer Service Assistant are:

• High school degree is required
• Bachelors degree is highly preferred
• Previous experience in customer service, retail, sales, marketing, business, or a related field
• Excellent interpersonal, research, and training skills
• Strong Student Mentality and willingness to learn and grow in a team environment
• Grace under pressure and good judgment in sensitive situations
• Can achieve both individual and collaborative goals through time management, discipline, and organization with other Customer Service Assistants and executive team members
• Exhibits professional and personal communication skills, whether it is within the office or speaking with customers

An entry-level Customer Service Assistant position at Aurora Ripple will accelerate your professional development in the job market and provide you with hands-on training that will prepare you for your future career! We want to give you a rewarding, practical work experience. If you want to work at a place you love and enjoy the people and the environment, Apply Now!Powered by JazzHR

Expected salary:

Location: Annapolis, MD

Job date: Thu, 09 May 2024 07:33:14 GMT

Apply for the job now!