Job title: Distant Buyer Assist Specialist
Firm: JobClove
Job description: Description: A Distant Buyer Assist Specialist offers help and resolves inquiries from prospects by means of varied communication channels, reminiscent of cellphone, e mail, chat, or social media.Duties:Responding to buyer inquiries and resolving points in a well timed {and professional} method.
Offering product info, troubleshooting help, and technical assist to prospects.
Escalating complicated points to higher-level assist groups or administration as wanted.
Documenting buyer interactions and sustaining correct data in assist methods.
Proactively figuring out alternatives to enhance buyer satisfaction and assist processes.{Qualifications}:Wonderful communication and interpersonal abilities to work together with prospects successfully.
Sturdy problem-solving and troubleshooting talents.
Familiarity with buyer assist software program and ticketing methods.
Potential to work independently and remotely in a digital surroundings.
Earlier expertise in buyer assist or associated roles.Advantages:Aggressive wage and alternatives for profession development in distant buyer assist.
Flexibility to work from wherever with an web connection.
Collaboration with various groups and prospects from around the globe.
Entry to coaching and assets to reinforce buyer assist abilities and experience.
Contribution to constructive buyer experiences and satisfaction.
Anticipated wage:
Location: New York
Job date: Fri, 22 Mar 2024 07:56:02 GMT
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