Job title: Entry Degree Buyer Service Consultant – On Web site
Firm: Teleperformance
Job description: Class : Buyer Service/HelpAbout TPTeleperformance is a world, digital enterprise providers firm. We ship essentially the most superior, digitally powered enterprise providers to assist the world’s finest manufacturers streamline their enterprise in significant and sustainable methods.With greater than 410,000 impressed and passionate folks talking greater than 300 languages, our international scale and native presence enable us to be a pressure of excellent in supporting our communities, our shoppers, and the setting.Advantages of working with TP embody:
- Paid Coaching
- Aggressive Wages
- Full Advantages (Medical, Dental, Imaginative and prescient, 401k and extra)
- Paid Time Off
- Worker wellness and engagement applications
How do you change into a Licensed Insurance coverage Agent? Teleperformance affords a 5-day paid coaching that can assist you put together for the State Insurance coverage Examination.What are you able to count on? Teleperformance will present a coach, studying instruments, and canopy the price of your state examination!After you move the examination, Teleperformance will help you in acquiring your license in all of the states/territories we function in.Teleperformance and YouBy way of a balanced high-tech and high-touch strategy blended with deep business and geographic experience, we make folks’s lives less complicated, sooner, and safer. We assist firms adapt rapidly to altering wants, and are impressed to ship solely the most effective in all that we do. You’ll change into a key contributor in making that occur.Because the eyes and ears for our crew fielding buyer inquiries and discovering progressive methods to reply, you’ll work in a collaborative and fascinating setting. You should have the possibility to work together with folks from all walks of life, and no two days would be the identical. As you proceed to develop and problem your self, you’ll uncover your potential can take you wherever you need to go.Do you know that our Chief Consumer Officer began her profession at Teleperformance as an agent and superior to the top of the corporate? At Teleperformance, the sky is the restrict!This place shall be based mostly on-site at our Richmond, Virginia location.Your DutiesAs a Pre-Licensed Consultant, your primary duty is to search out progressive methods to reply to various questions, points, and issues.
- Deal with and punctiliously reply to all buyer inquiries
- Present glorious customer support via lively listening
- Work with confidential buyer data and deal with it sensitively
- Intention to resolve points on the primary name by being proactive
- Appropriately talk with prospects
We’re searching for fearless folks – people who find themselves impressed to ship solely the most effective in all that we do.
- 6 months customer support expertise minimal
- Over 18 years of age
- Capacity to kind 25 wpm
- Excessive Faculty Graduate or GED
- Consolation with desktop laptop system
- Confirmed oral & written communication expertise
- 6 months Name Heart expertise, most well-liked
- Logical problem-solving expertise
- Availability to work numerous shifts
- Capacity to make use of Home windows working programs
- Group and work prioritization expertise
Be One among Our FolksIt’s our mission to all the time present an setting the place our staff really feel valued, impressed, and supported, in order that they’ll convey their finest selves to work on daily basis. We consider that when staff are completely happy and wholesome, they’re extra productive, inventive, and engaged. We’re dedicated to offering a office that’s conducive to happiness and a wholesome work-life steadiness. We additionally consider that to be our greatest selves, we have to be surrounded by people who find themselves constructive, supportive, and difficult. We’re dedicated to making a tradition of inclusion and variety, the place everybody feels welcome and valued.Teleperformance is an Equal Alternative Employer
Anticipated wage:
Location: Richmond, VA
Job date: Fri, 22 Mar 2024 08:36:10 GMT
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