Job title: Guest Satisfaction Lead

Company: Cabo Bobs

Job description: Guest Satisfaction Leads at Cabo Bobs are responsible for providing the Cabo Bobs experience to the guests and Team. This is done by following and teaching our policies and procedures, but also maintaining our top 3 priorities: Guest Service, Food Quality, and Making it Great! Serving great food and care for customers are our keys to success. This is an entry level position into management.BENEFITS:

Fun place to work
Free Food
Competitive pay + Bonus
Flexible scheduling
Potential for promotions (We want you to stick around)
Sundays off
Free Uniform
Shoes every 6 months
Bonus Program
Group Health Insurance

RESPONSIBILITIES:

Working with a smile
Organize and plan ahead for business
Constantly looking for ways to improve current processes
Provide daily impeccable service on the job
Interview candidates for employment
Pass down notes, complete temperature logs, clean up evaluations, prep lists, and restocking checklists
Provide feedback to employees for growth and development
Attend weekly meetings with store managers to discuss business, staffing, produce orders, and service. These may include managers from other stores or leadership in the company.
Execute catering orders and online orders accurately
Effective control of food and labor costs
Work schedule to include day or opening shifts, night or closing shifts, and mid shifts
Cultivate relationships with staff, guests, and fellow management
Lead by positive example in all aspects of the job
Develop and maintain a positive work environment and culture
Uphold and enforce uniform policies
Adhere to all store security procedures
Adhere to all store safety procedures
Complete delivery orders from purveyors and check-in these orders to ensure accuracy and quality of products on assigned days

QUALIFICATIONS:

Current Food Handler certificates (https://www.servsafe.com/access/SS/Catalog/ProductDetail/SSECT6TX
Clean driving record
Ability to carry at least 50 lbs.
Strong communication skills (English required, bilingual a plus)
Strong interpersonal skills
Ability to stand for long periods of time
Ability to reach, bend, squat, and lift while on the shift
Able to multitask and organize

Expected salary: $17 – 22 per hour

Location: Austin, TX

Job date: Thu, 02 May 2024 07:39:45 GMT

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