Inside Sales Account Specialist – National Dentex – Palm Beach Gardens, FL

Job title: Inside Sales Account Specialist

Company: National Dentex

Job description: Description :Join National Dentex – a leading healthcare organization specializing in the dental industry. We offer a full spectrum of specialized products, services, and technologies to address any dental restoration need. Currently, we have 50+ labs throughout the country. Our team is growing, and we are hiring a number of key positions within our organization including this opportunity at NDX National Dentex for a Inside Sale Account Specialist.This is a hybrid position. In office at first and then transitioning to remote and in office.The regular hours for this position are from 8:00 AM to 5:00 PM, Monday through Friday, and subject to change from time to time.This is a full-time position featuring employee benefits including: health, dental, vision, disability, and life insurance; paid holiday, vacation, and sick time; 401K with company contribution; and tuition reimbursement!Primary Responsibilities and Essential Functions of the Position: * Prospecting and Lead Generation: Utilize various channels such as cold calling, email outreach, and networking to identify and engage potential small and new customers.

  • Customer Relationship Management: Build and maintain strong relationships with existing customers, understanding their needs and preferences to provide tailored solutions.
  • Sales Strategy Development: Develop and implement sales strategies to achieve targets, including identifying upselling and cross-selling opportunities within the existing customer base.
  • Product Knowledge: Develop a deep understanding of our products and services to effectively communicate their features, benefits, and value propositions to customers.
  • Pipeline Management: Manage the sales pipeline efficiently, tracking leads and opportunities through the sales process to closure.
  • Market Analysis: Stay informed about industry trends, competitor activities, and market developments to identify new business opportunities and potential threats.
  • Collaboration: Work closely with other departments such as marketing, customer support, and production to ensure a seamless customer experience and drive customer satisfaction.
  • Reporting: Provide regular reports and updates on sales activities, achievements, and challenges to management.


  • Proven track record in sales, preferably in a B2B or inside sales environment.
  • Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers.
  • Strong negotiation and persuasion skills, with a customer-centric approach.
  • Ability to work independently and as part of a team, with a results-oriented mindset.
  • Proficiency in CRM software and Microsoft Office suite.
  • Knowledge of dental industry practices and terminology is a plus.

Minimum Education and Experience Required:

  • Required: BA/BS degree, or a minimum of four years of equivalent work experience.
  • Required: Minimum of one-year telephonic or field sales experience.
  • Preferred: Experience in a Customer Service or Inside Sales position.

Hazardous Materials or Equipment Used:

  • Motor Vehicle
  • Office Equipment

Physical Requirements:Regularly required to sit, stand, walk, and/or reach.Experience : 0 years: BA/BS degree, or a minimum of four years of equivalent work experience.

Expected salary:

Location: Palm Beach Gardens, FL

Job date: Thu, 02 May 2024 05:49:02 GMT

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