Ohio Digital Academy (Identity Management Analyst) – Department of Administrative Services – Administrative Services

Job title: Ohio Digital Academy (Identity Management Analyst) – Department of Administrative Services

Company: Administrative Services

Job description: About Us:The Ohio Digital Academy (ODA) is seeking a skilled identity management analyst to join our July cohort! Selected analysts will join the Ohio Department of Administrative Services (DAS), InnovateOhio Platform Team and will be learning relevant skills and technologies including: Identity and Access Management, SaaS Architecture, Cloud Computing and Infrastructure, KPI monitoring, management and reporting, investigating, and fraud reporting.As an emerging high-tech hub, Ohio is cultivating an innovation environment and skilled workforce primed to meet the advanced technology and cybersecurity needs of the state’s public and private sector employers.The Ohio Digital Academy seeks to create a technology workforce pipeline by training and employing early entrants to the industry and setting them on a path to careers for in-demand fields such as cybersecurity, coding, software engineering, user experience design, cloud engineering/architecture, and data analytics.Selected analysts earn $25 an hour beginning the first day of employment and attend an intensive four-week training program that focuses on civil service training, leadership, technical training & exercises, and professional development within 30 days of hire.In exchange for a three-year service commitment to the State of Ohio, analysts receive:

• Tuition or loan reimbursement of $20,000 or $40,000 (expenses must be from within one year of joining ODA or while in the program)
• Access to quality, competitive benefits as an employee of the State of Ohio
• Access to the Employee Development Fund, providing $4,500 annually for industry certifications & professional development
• On-the-job training and mentorship opportunities from industry professionals
• Private sector job placement upon completion of three-year service commitment with the State of Ohio

The Ohio Digital Academy is a division housed in the Ohio Department of Administrative Services (DAS) created and led by CyberOhio in collaboration with the Governor’s Office of Workforce Transformation (OWT).What You’ll Do:Under direct guidance and supervision, works toward acquiring the knowledge, skills and abilities required to perform entry-level duties with the InnovateOhio Platform team:Security Monitoring and Reporting· Understands that architecture and infrastructure of IOP’s Identity and Access Managements tools in order to assist in operations and security functions.· Assists operations in maintaining KPI monitoring tools around identity functions (i.e. account creation, application access, identity proofing) and network related threats (i.e DDOS)· Creates reports which elaborate current trends in identity and access management and networking.· Actively reviews KPI data across the platform and reports anomalies and/or threats to IOP management.· Provides guidance to customers about applicability of information systems to meet business needs.· Works with agency business partners regarding Identity Proofing integrations and inquiries/reports.· Analysis Identity and Access management data to identity threats and fraud within the State’s identity and application platform.IOP Security Incident Response Team· Assists in investigation of cybersecurity events related to information technology (IT) systems, networks, and digital evidence· Assists to identify, analyze, and mitigate threats to internal information technology (IT) systems, and/or networks· Assists in the response to crises or urgent situations within the pertinent domain to mitigate immediate and potential threats.· Assists operations on root cause analysis reports regarding cyber events and incidents.Project Oversight and Participation· Works on various Identity and Security projects within IOP to understand the purpose and ensure delivery meets requirements of the sponsor.· Conducts system integration testing and user acceptance testing within related IOP projects.· Participates in hypercare within IOP identity and security projects; coordinates with agencies regarding inquiries and escalations within projects after deployment.What’s in it for you:At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our ! Our benefits package includes:Medical Coverage

• Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.

Dental, Vision and Basic Life Insurance

• Dental, vision, and basic life insurance premiums are free after completed

. Length of eligibility period is dependent on union representation.Time Away From Work and Work/Life Balance

• Paid time off, including vacation, personal, and sick leave
• 11 paid holidays per year
• Childbirth/Adoption leave

Employee Development Funds

• The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.

Ohio Public Employees Retirement System

• OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee’s salary. Visit the

for more information.Deferred Compensation

• The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the

for more information.Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.QualificationsMinimum QualificationsPrior or current experience, education, training, or certifications in Information Technology or related field.Job Skills: Application Design, Architecture, Cloud Computing, Cybersecurity, Technical Documentation, Active Learning, Collaboration, Critical Thinking, Emotional Intelligence, InnovationKnowledge, Skills, and AbilitiesKnowledge:1. Computer hardware and software2. Identity and Access Management*3. SaaS Architecture*4. Vendor Management*5. Cloud Computing and Infrastructure*6. Monitoring and Reporting tools*7. KPI Monitoring, management, and reporting*8. Investigating and Fraud Reporting*9. Identity Proofing*10. Ticketing software (e.g. Jira) *11. Operations and processes for diagnosing common or recurring system problems*12. Database procedures used for querying security tools to gather information *13. How traffic flows across the network (e.g., Transmission Control Protocol (TCP) and Internet Protocol (IP), Open System Interconnection Model (OSI)*14. Incident response and handling methodologies*15. System and application security threats and vulnerabilities*16. Personally Identifying Information (PII)*17. System and application security threats and vulnerabilities*18. Operations and processes for diagnosing common or recurring system problems*19. Principal methods, procedures, and techniques of gathering information and producing, reporting, and sharing intelligence*20. Organization’s core business/mission processes*Skills:1. Technical writing and documentation practices (e.g standard operating procedures, training documents, work flow diagrams) *2. Reading/verbal comprehension (i.e. comprehend and apply written & verbal instructions)3. Operating PC Hardware and Software (e.g. MS Word, Excel, PPT, Outlook)4. Critical thinking (i.e. impact analysis, troubleshooting)5. Conducting open source research for troubleshooting network and client-server issues*6. Basic operation of computers7. Preserving evidence integrity according to standard operating procedures or national standards*8. Securing network communications*Abilities:1. Communication (e.g. Oral, Written, Active Listening)2. Problem sensitivity/problem solving3. Ability to identify identity fraud and account take over scenarios*4. Time Manage (e.g. organization and prioritization)5. Active learning6. Match the appropriate knowledge repository technology for a given application or environment*7. Accurately define incidents, problems, and events in the trouble ticketing system*8. Apply techniques for detecting host and network-based intrusions using intrusion detection technologies*9. Apply cybersecurity and privacy principles to organizational requirements (relevant to confidentiality, integrity, availability, authentication, non-repudiation)*10. Share meaningful insights about the context of an organization’s threat environment that Improve its risk management posture*

Expected salary:

Location: Franklin County, OH – Columbus, OH

Job date: Thu, 21 Mar 2024 08:39:20 GMT

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