Restaurant Manager | The Hart & The Hunter Restaurant – The Hart and The Hunter | Palihotel Seattle

Job title: Restaurant Manager | The Hart & The Hunter Restaurant

Company: The Hart and The Hunter | Palihotel Seattle

Job description: RESTAURANT MANAGER AT THE HART & THE HUNTER | PALIHOTEL SEATTLEPOSITION PROFILE:We’re looking for a conscientious, hospitality-driven Restaurant Manager at Hart & Hunter who can enthusiastically and efficiently run daily operations, train and manage staff, as well as oversee inventory and ensure delightful guest experiences that align with our brand standards.ABOUT THE HART AND THE HUNTER:Palihotel Seattle is home to The Hart and The Hunter, our laid-back Americana diner featuring elevated diner classics and easygoing cocktails. Established in Los Angeles in 2012, this family-friendly and cheerful Pike market adjacent neighborhood spot offers crave-worthy dishes such as Smoked Corn Beef Hash, Griddled Sandwiches, Pie à la Mode, Savory or Sweet Waffles, and other delights! Cocktails range from seasonal specialties to the classics done right. If you’re passionate about creating memorable dining experiences, thrive in a dynamic, fast-paced restaurant environment, and find joy in providing delightful, consistent service that turns first-time visitors into regulars, we invite you to join our team at The Hart and The Hunter!TASKS AT HAND:

• You’re the friendly face that enhances our guests’ experience by bringing your own flavor to the table
• Making sure guests are having a fabulous time, from the moment they arrive until it’s time to say goodbye.
• Creating a warm, friendly, and laidback atmosphere that turns first-time guests into regulars.
• Learning our steps of service, products, menu, and systems inside and out.
• Overseeing the function of all food and beverage in the hotel to ensure excellent customer service and maximize revenue and profits to support overall hotel operations.
• Providing professional, friendly and engaging service that turns first-time visitors into regulars
• Ensuring service standards are followed while actively supporting the entire restaurant team.
• Handling any guest concerns quickly and professionally.
• Balancing a combination of operational, administrative and team responsibilities throughout each shift-Maximizing revenue by communicating regularly with the Corporate F&B team to implement agreed upon strategies, practices and promotions.
• Overseesing the execution of on-site events for private clients as well as public-facing special programming.
• Communicating effectively with all departments to ensure that customer service needs and expectations are fulfilled.
• Assisting with training, counseling, and scheduling all food & beverage team members.
• Working directly with staff to ensure food and beverage quality, steps of service, and cleanliness are strictly adhered to.
• Executing both opening and closing duties and maintaining an efficient, effective, and prioritized work schedule.
• Maintaining inventory and its protocols and systems.
• Refining staff processes and procedures to delight guests and create a team-focused, productive work environment for all
• Assisting with the management of the departmental budget.
• Developing and implementing cost-saving and profit-enhancing measures.
• Working with the Corporate Director of Restaurants to implement menu changes and makes recommendations on menu items based on guest feedback.
• Interviewing, selecting, training, counseling, managing, and scheduling of all Restaurant team members, both back of house, and front of house staff.
• Working directly with staff to assure food & beverage quality, good service, and cleanliness are strictly adhered to.
• Sending Weekly Email Reports to management and attend weekly management meetings.
• Sending Weekly Email blasts to FOH staff and Chefs outlining any news or memos.
• Hosting front of house meetings every two months for AM + PM staff (Coordinate with the Corporate Director of Restaurants on agenda).
• Reviewing, responding to, and distributing Restaurant Emails daily.
• Managing online reservations system and communicate Reservations (phone & email).
• Assisting with ordering all products necessary for successful service which can run the gambit from coffee and cocktail garnishes, to paper, ink, and paper clips.
• Managing complimentary meals, service recovery comps, and discounting
• Managing service staff tip log, ADP Time clock, and POS.
• Assisting with properly representing the bar by providing photos and videos during service for use on social media accounts.

WHAT WE’RE LOOKING FOR:

• Familiarity with MS Office, Google Apps and other organizational computer tools.
• Fluency in English both verbal and non-verbal preferred.
• Provide legible communication and directions.
• Compute basic arithmetic.
• Perform job junctions with attention to detail, speed and accuracy.
• Prioritize, organize, and follow up.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly.
• Work with minimal supervision.
• Must be able to work a flexible schedule and shifts, including weekends and holidays.
• Current Serv Safe Food Handler Certificate Required.
• 3-5 years senior management experience in overall Food & Beverage operation, including banquets experience.
• Requires mobility and prolonged standing, walking, bending and lifting up to 40 lbs.

WHAT’S IN IT FOR YOU:

• A competitive compensation package including medical, dental, vision, and life insurance.
• 401(k) retirement plan (future you will love this one!)
• Paid time off, holiday pay, and sick pay when you’re under the weather.
• Career advancement in an organization committed to helping star employees thrive.
• There’s also an opportunity to expand your career trajectory as we are a fast-growing company with hotels and restaurants in multiple cities.
• Professional development that sets you up for success across multiple hospitality career paths.
• A collaborative work environment where your creative ideas can come to fruition.
• Amazing employee discounts on hotels and dining across our entire portfolio (18 hotels and more to come!)
• Hands-on training with a nimble team.

Palisociety is an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. Palisociety does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state, or local laws.For more information, visit www.palisociety.com or follow @palisocietyFor more information, visit lepetitpali.com or follow @lepetitpaliFor more information, visit www.arrivehotels.com or follow @arrivehotelsWe are an E-Verify Employer/Somos un empleador de E-Verify.REQUIREMENTSMORE ABOUT US:Palisociety is a fully integrated hospitality company that develops and operates unique hotels and residences across the country. In addition to our independent collection of hotels, we also operate Palihouses, Palihotels, and ARRIVE by Palisociety. We strive to delight and inspire our guests and local community by creating one-of-a-kind neighborhood-centric places filled with interesting people, friendly staff, and trusty service.We’re a family business founded in Los Angeles by CEO Avi Brosh in 1998. As we continue to grow and develop new hotels and restaurants, we’re always looking for spirited, hardworking, passionate people that can join our team and grow with us!

Expected salary:

Location: Seattle, WA

Job date: Mon, 25 Mar 2024 08:15:52 GMT

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