Job title: Rooms Controller
Company: Marriott Vacations Worldwide
Job description:
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0″ ng-cloak> * {{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}Locations (up to three): {{$item.description}} {{$parent.googlePlacesAutocompleteEnabled ? location.description : location}}Rooms Controller in MVO MVC Newport Coast Villas at Marriott Vacations WorldwideDate Posted: 25/3/2024×Join Our Talent NetworkWhy Join Our Talent Network?Joining our Talent Network will enhance your job search and application process. Whether you choose to apply or just leave your information, we look forward to staying connected with you.
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By joining our Talent Network you have not officially applied to a position.By joining our Talent Network you have not officially applied to a position.Thanks for joining our Talent Network, {{ vm.userName }}By joining our Talent Network you have not officially applied to a position. To apply for this position, please click the continue button.Redirect in {{vm.counter}}Share With:Job SnapshotEmployee Type:RegularLocation:23000 Newport Coast DriveJob Type:Date Posted:25/3/2024Job ID:JR64488Hourly Rate$25.80/HOURJob Description Are you ready to grow your dream career while making others’ vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.JOB SUMMARYAssign room according to guest request and preferences whenever possible. Pre-register designated guests and prepare key packets. Organize and coordinate check-in/pre-registration procedures for arriving groups. Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff. Confirm reservations and cancellations. Review out-of-order rooms daily. Ensure rates match market codes and document exceptions. Verify and adjust billing for guests. File guest paperwork or documentation. Set up/process all guest check-ins/check-outs. Activate room keys. Secure valid payment. Identify any over-commitments. Perform duplicate reservation checks; block rooms. Run daily reports. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly.CORE WORK ACTIVITIESFollow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation.Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.Coordinate tasks and work with other departments.Serve as a departmental role model.Develop and maintain positive working relationships with others; support team to reach common goals.Comply with quality assurance standards.Stand, sit, or walk for an extended period of time.Enter and locate information using computers and/or POS systems.Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.Attention to customer service with a professional and pleasant personality.Available to work a flexible schedule including evenings, weekends, and holidays.Perform other reasonable job duties as requested by Supervisors.Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive cultureJob Requirements #US MVW Resort OpsCHECK OUT OUR SIMILAR JOBSSign Up for Job AlertsTake the first step in charting your own course by joining our Talent Network. It’s the best way to stay informed and receive alerts for exciting jobs that may be perfect for you.LinksCareer LinksFollow us on social media© Copyright 2011-2022 Marriott Vacations Worldwide Corporation. All rights reserved.
Expected salary: $25.8 per hour
Location: Newport Coast, CA
Job date: Wed, 27 Mar 2024 07:32:07 GMT
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