Senior Director, Consumer Lead – Monetary Providers – Epsilon

Business Operations Manager

Job title: Senior Director, Consumer Lead – Monetary Providers

Firm: Epsilon

Job description: Job DescriptionThe Sr. Director, Consumer Lead for Monetary Providers performs a pivotal function in driving gross sales and income progress inside an assigned set of present accounts. The important thing duty is to work straight with the Epsilon Consumer Chief and consumer stakeholders to develop the utilization of Epsilon’s advertising and marketing and promoting know-how, information, and id options and drive consumer enterprise outcomes. This function will collaborate with numerous groups, together with answer consultants, buyer success, pricing, product, consumer engagement, and answer supply.DUTIES & RESPONSIBILITIES

  • Drive worthwhile income progress at assigned account: Develop a deep understanding of key challenges and alternatives throughout your purchasers’ enterprises. Educate key stakeholders on Epsilon capabilities; establish / develop / form / shut alternatives to develop Epsilon’s footprint and generate income progress.
  • Construct buyer relationships: Set up and keep robust relationships with key stakeholders, decision-makers, and influencers inside assigned accounts. Perceive their distinctive challenges, necessities, budgets, and tailor gross sales approaches to fulfill their particular wants. Be a trusted associate to key stakeholders, deliver experience and thought management to unravel their crucial enterprise points. Affect the methods of assigned accounts to drive optimistic enterprise outcomes and develop Epsilon’s footprint. Lead quarterly consumer enterprise evaluations.
  • Mentor and develop direct studies: maintain associates/managers accountable for his or her groups work by setting expectations, reaching commitments, offering suggestions, and evaluating effectiveness.
  • Develop and assist strategic account plan and gross sales methods alongside the SVP/VP Epsilon Consumer Leaders: Develop strategic account improvement methods, formulate strategic gross sales plans to drive income progress inside assigned accounts, develop gross sales ways and motion plans aligned with the general enterprise goals; talk the account imaginative and prescient to inside groups.
  • Work collaboratively: Work carefully with advertising and marketing, product, finance, and supply groups to align methods and coordinate efforts successfully.
  • Work together with Publicis Groupe groups: Work with consumer counterparts for different Publicis businesses to collectively assist Groupe degree new enterprise pitches, joint consumer evaluations.
  • Negotiate contracts: Work with authorized, pricing, supply, and product to create and negotiate all contracts for assigned accounts.
  • Forecast pipeline and income: Make the most of alternative administration answer to offer up-to-date details about alternatives for assigned accounts, take part in pipeline evaluations; make the most of income forecasting answer to offer income forecasts for assigned accounts, take part in income forecast evaluations.
  • Keep Abreast of Business Developments: Perceive the {industry} for assigned accounts, keep updated on {industry} developments, adjustments in laws, and new rising alternatives. Perceive how Epsilon options assist the {industry}.


  • In-depth data of the Monetary Providers dynamics, developments, and buyer wants.
  • Glorious analytical and problem-solving expertise to establish alternatives and drive efficient methods.
  • Sturdy communication and presentation skills to articulate advanced ideas and concepts clearly.
  • Collaborative and team-oriented mindset to work successfully with cross-functional groups.
  • Outcomes-oriented with a monitor file of reaching gross sales targets and enterprise goals.
  • Adaptability and talent to thrive in a fast-paced and dynamic surroundings.
  • Proficiency in utilizing CRM instruments and gross sales analytics software program.


  • Bachelor’s diploma in Enterprise, Advertising and marketing, or a associated subject (superior diploma most popular).
  • 12+ years of confirmed expertise in creating and constructing trusted relationships with a number of stakeholders throughout consumer enterprise.
  • 10+ years latest expertise driving year-over-year progress inside present accounts, and/or managing advanced gross sales cycles to shut new logos
  • 10+ years working inside or supporting Monetary Providers manufacturers at an company or consulting firm inside the Information-Pushed MarTech/AdTech house.

Further InfoAbout EpsilonEpsilon is a worldwide promoting and advertising and marketing know-how firm positioned on the middle of Publicis Groupe. Epsilon accelerates purchasers’ potential to harness the facility of their first-party information to activate campaigns throughout channels and units, with an unparalleled potential to show outcomes. The corporate’s industry-leading know-how connects advertisers with shoppers to drive efficiency whereas respecting and defending shopper privateness. Epsilon’s people-based id graph permits manufacturers, businesses and publishers to achieve actual individuals, not cookies or units, throughout the open net. For extra data, go to you’re one in every of us, you get to run with one of the best. For many years, we have been serving to entrepreneurs from the world’s high manufacturers personalize experiences for hundreds of thousands of individuals with our cutting-edge know-how, options and companies. Epsilon’s best-in-class id provides manufacturers a transparent, privacy-safe view of their clients, which they will use throughout our suite of digital media, messaging and loyalty options. We course of 400+ billion shopper actions every day and maintain many patents of proprietary know-how, together with real-time modeling languages and shopper privateness developments. Due to the work of each worker, Epsilon has been persistently acknowledged as industry-leading by Forrester, Adweek and the MRC. Positioned on the core of Publicis Groupe, Epsilon is a worldwide firm with greater than 8,000 staff around the globe. Take a look at a number of of those sources to be taught extra about what makes Epsilon so EPIC:

  • Our Tradition:
  • Life at Epsilon:
  • DE&I:
  • CSR:

Nice Individuals Deserve Nice AdvantagesWe all know that we now have among the brightest and most proficient associates on the earth, and we imagine in rewarding them accordingly. If you happen to work right here, count on aggressive pay, complete well being protection, and limitless alternatives to advance your profession.Epsilon is an Equal Alternative Employer. Epsilon’s coverage is to not discriminate in opposition to any applicant or worker based mostly on precise or perceived race, age, intercourse or gender (together with being pregnant), marital standing, nationwide origin, ancestry, citizenship standing, psychological or bodily incapacity, faith, creed, colour, sexual orientation, gender id or expression (together with transgender standing), veteran standing, genetic data, or another attribute protected by relevant federal, state or native legislation. Epsilon additionally prohibits harassment of candidates and staff based mostly on any of those protected classes. Epsilon will present lodging to candidates needing lodging to finish the appliance course of.#LI-DH1REF226984G

Anticipated wage:

Location: Waltham, MA

Job date: Fri, 22 Mar 2024 08:01:38 GMT

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